Systems management

Systems management

Systems management refers to enterprise-wide administration of distributed systems including (and commonly in practice) computer systems.[citation needed] Systems management is strongly influenced by network management initiatives in telecommunications.

Centralized management has a time and effort trade-off that is related to the size of the company, the expertise of the IT staff, and the amount of technology being used:

  • For a small business startup with ten computers, automated centralized processes may take more time to learn how to use and implement than just doing the management work manually on each computer.
  • A very large business with thousands of similar employee computers may clearly be able to save time and money, by having IT staff learn to do systems management automation.
  • A small branch office of a large corporation may have access to a central IT staff, with the experience to set up automated management of the systems in the branch office, without need for local staff in the branch office to do the work.

System management may involve one or more of the following tasks:

  • Hardware inventories.
  • Server availability monitoring and metrics.
  • Software inventory and installation.
  • Anti-virus and anti-malware management.
  • User's activities monitoring.
  • Capacity monitoring.
  • Security management.
  • Storage management.
  • Network capacity and utilization monitoring.
  • Anti-manipulation management

Contents

Functions

Functional groups are provided according to International Telecommunication Union Telecommunication Standardization Sector (ITU-T) Common management information protocol (X.700) standard. This framework is also known as Fault, Configuration, Accounting, Performance, Security (FCAPS).

Fault management
Configuration management
  • Hardware and software inventory
  • As we begin the process of automating the management of our technology, what equipment and resources do we have already?
  • How can this inventorying information be gathered and updated automatically, without direct hands-on examination of each device, and without hand-documenting with a pen and notepad?
  • What do we need to upgrade or repair?
  • What can we consolidate to reduce complexity or reduce energy use?
  • What resources would be better reused somewhere else?
  • What commercial software are we using that is improperly licensed, and either needs to be removed or more licenses purchased?
  • What software will we need to use in the future?
  • What training will need to be provided to use the software effectively?
  • What steps are necessary to install it on perhaps hundreds or thousands of computers?
  • Package management
  • How do we maintain and update the software we are using, possibly through automated update mechanisms?
Accounting management
Performance management
  • Who is using the software and how often?
  • If the license says only so many copies may be in use at any one time but may be installed in many more places than licensed, then track usage of those licenses.
  • If the licensed user limit is reached, either prevent more people from using it, or allow overflow and notify accounting that more licenses need to be purchased.
  • Event and metric monitoring
  • How reliable are the computers and software?
  • What errors or software bugs are preventing staff from doing their job?
  • What trends are we seeing for hardware failure and life expectancy?
Security management

However this standard should not be treated as comprehensive, there are obvious omissions. Some are recently emerging sectors, some are implied and some are just not listed. The primary ones are:

  • Business Impact functions (also known as Business Systems Management)
  • Capacity management
  • Real-time Application Relationship Discovery (which supports Configuration Management)
  • Security Information and Event Management functions (SIEM)
  • Workload scheduling

Performance management functions can also be split into end-to-end performance measuring and infrastructure component measuring functions. Another recently emerging sector is operational intelligence (OI) which focuses on real-time monitoring of business events that relate to business processes, not unlike business activity monitoring (BAM).

Standards

Distributed Management Task Force (DMTF)
Alert Standard Format (ASF)
Common Information Model (CIM)
Desktop and mobile Architecture for System Hardware (DASH)
Directory Enabled Networking (DEN)
Systems Management Architecture for Server Hardware (SMASH)
Java Management Extensions (JMX)

See also

Bibliography

  • Hegering, H-G., Abeck, S., Neumair, B., 1998. Integrated Management of Networked Systems, Morgan Kaufmann, San Francisco, ISBN 3-932588-16-9.

External links


Wikimedia Foundation. 2010.

Игры ⚽ Нужна курсовая?

Look at other dictionaries:

  • Systems Management — Dieser Artikel oder Abschnitt bedarf einer Überarbeitung. Näheres ist auf der QS Seite angegeben. Hilf mit, ihn zu verbessern, und entferne anschließend diese Markierung. Unter Systems Management versteht man die zentralisierte Verwaltung der IT… …   Deutsch Wikipedia

  • Systems Management Server — (SMS) ist ein Software Produkt von Microsoft. Unter Systems Management versteht man allgemein die zentralisierte Verwaltung von Hard und Software innerhalb eines Unternehmens. Systems Management bildet die Obermenge des Client Management Momentan …   Deutsch Wikipedia

  • Systems Management Architecture for Server Hardware — The Systems Management Architecture for Server Hardware (SMASH) is a suite of specifications that deliver industry standard protocols to increase productivity of the management of a data center. The SMASH Command Line Protocol (SM CLP)… …   Wikipedia

  • systems management —    The management of systems development, including systems analysis and design, application development, and implementation …   IT glossary of terms, acronyms and abbreviations

  • systems management — / sɪstəmz ˌmænɪdʒmənt/ noun the directing and controlling of all the elements in an organisation to achieve its basic objectives …   Marketing dictionary in english

  • Microsoft Systems Management Server — System Center Configuration Manager System Center Configuration Manager (anciennement Microsoft Systems Management Server ou SMS) est un logiciel de gestion de système édité par Microsoft. Il est destiné à gérer de grands parcs d’ordinateurs sur… …   Wikipédia en Français

  • List of systems management systems — This is a list of systems management systems. TOC Overview Other systems * TeamQuest Performance Software * Spiceworks * SysAid * systemhound See also * Configuration management * Comparison of open source configuration management software *… …   Wikipedia

  • Center for Technology and Systems Management — The Center for Technology and Systems Management (CTSM) is a research center at the A. James Clark School of Engineering of the University of Maryland, College Park. Established in 1996, the center includes both University of Maryland faculty and …   Wikipedia

  • Telecommunications Systems Management — (also Telecommunication Systems, Telecommunications Management, Network Management) is an interdisciplinary area of study offered at some universities to fill the need for a liaison between the technical aspect and the business aspect of… …   Wikipedia

  • Management engineering — is a branch of engineering that focuses on optimizing complex processes or systems. It is concerned with the development, improvement, implementation and evaluation of integrated systems of people, money, knowledge, information, equipment, energy …   Wikipedia

Share the article and excerpts

Direct link
Do a right-click on the link above
and select “Copy Link”