Process management


Process management

Process management is the ensemble of activities of planning and monitoring the performance of a process, especially in the sense of business process, often confused with reengineering. [Jörg Becker, Martin Kugeler, Michael Rosemann (eds.).Process Management. ISBN 3-540434-99-2]

Process Management is the application of knowledge, skills, tools, and systems to define, visualize, measure, control, report and improve processes with the goal to meet customer requirements profitably. It is different from program management in that program management is concerned with managing a group of inter-dependent projects.

ISO 9001 promotes the process approach to managing an organization.

...promotes the adoption of a process approach when developing, implementing andimproving the effectiveness of a quality management system, to enhance customer satisfaction by meeting customer requirements. Source: clause 0.2 of ISO 9001:2000

Computing

In computer science, a process is an application in execution. When a process is using the CPU, it is actually running and doing some work. However, it will not always stay in that state. If a process does I/O and the device is not ready or just slow, the process will become blocked and be unable to do any more work until the I/O is complete.

In a multitasking environment, a process is not allowed to use the CPU all the time. At intervals (maybe signalled by a timer interrupt) it will be stopped by the O/S so that another process can run. In this state it is not running, but is runnable. Unix implementation includes process scheduling, interrupt handling, signaling and process priorization among others features.

adfa

Academic resources

* International Journal of Process Management and Benchmarking, ISSN: 1460-6739, Inderscience

ee also

* Business Process Improvement
* Business Process Management
* Human Resource Management Systems
* Management
* Manufacturing process management
* Process Architecture
* Project Management
* Total Quality Management
* Program management
* Business and Company Operating Manuals
* Integrated business planning

References

* Howard Smith, Peter Fingar. Business Process Management: The Third Wave. ISBN 0-929652-33-9
* Keith Harrison-Broninski. Human Interactions: The Heart and Soul of Business Process Management. ISBN 0-929652-44-4
* Michael Hammer, James A. Champy. Reengineering the Corporation: A Manifesto for Business Revolution. ISBN 0-06-662112-7
* Geary A. Rummler, Alan P. Brache. Improving Performance: How to Manage the White Space in the Organization Chart. ISBN 0-7879-0090-7
* Alan P. Brache. How Organizations Work: Taking a Holistic Approach to Enterprise Health. ISBN 0-471-20033-6
* John Jeston and Johan Nelis "Business Process Management: Practical Guidelines to Successful Implementations", ISBN 0750669217

External links

* [http://www.abpmp.org ABPMP.org] The Association of Business Process Management Professionals
* [http://www.aimc.org The Association of Internal Management Consultants] - The nationwide network of corporate process management professionals
* [http://www.bpmi.org Business Process Management Initiative] -

* [http://iegd.institut.online.fr/ART02-B-ADSc-BPR-en.htm] BPR : Decision engineering in a strained industrial and business environment


Wikimedia Foundation. 2010.

Look at other dictionaries:

  • process management — UK US noun [U] WORKPLACE, MANAGEMENT ► BUSINESS PROCESS MANAGEMENT(Cf. ↑business process management) …   Financial and business terms

  • Process management (computing) — Operating systems …   Wikipedia

  • Business process management — (BPM) is a method of efficiently aligning an organization with the wants and needs of clients. It is a holistic management approach that promotes business effectiveness and efficiency while striving for innovation, flexibility and integration… …   Wikipedia

  • Dynamic business process management — (dynamic BPM) is a solution which enables enterprises to react to the ever changing conditions of operation (both interior and/or exterior) and cater to the individual needs of their clients in a timely fashion (and even provide a practically… …   Wikipedia

  • Business-Process-Management — Prozessmanagement / ˈmænɪdʒmənt/, auch Geschäftsprozessverwaltung oder Business Process Management (BPM) , beschäftigt sich mit dem Herausfinden, Gestalten, Dokumentieren und Verbessern von Geschäftsprozessen. Geschäftsprozessverwaltung… …   Deutsch Wikipedia

  • Business Process Management — Prozessmanagement / ˈmænɪdʒmənt/, auch Geschäftsprozessverwaltung oder Business Process Management (BPM) , beschäftigt sich mit dem Herausfinden, Gestalten, Dokumentieren und Verbessern von Geschäftsprozessen. Geschäftsprozessverwaltung… …   Deutsch Wikipedia

  • Business Process Management Notation — Saltar a navegación, búsqueda Ejemplo de diagrama de proceso Business Process Modeling Notation o BPMN (en español Notación para el Modelado de Procesos de Negocio) es una notación gráfica estandarizada que permite el modelado de procesos de… …   Wikipedia Español

  • European Association of Business Process Management — Die European Association of Business Process Management GbR (EABPM) ist eine Vereinigung rechtlich selbstständiger nationaler, europäischer Gesellschaften zur Förderung des Business Process Management (BPM). Sie begann ihre Arbeit im Januar 2006 …   Deutsch Wikipedia

  • Due Diligence Process Management — (DDPM) ist ein Prozessmanagement Verfahren zur Prozessoptimierung und dient als Basis für umfassende Veränderungen in Unternehmen. Außerdem ermöglicht das Verfahren eine Unternehmensbewertung nach Aspekten des Prozessmanagements. Folgende… …   Deutsch Wikipedia

  • Disaster Preparedness and Response Business Process Management (DPRBPM) — The Disaster Preparedness and Response Business Process Management (DPRBPM) is a process that offers disaster mitigation capabilities by using Disaster Policy Documents, Guidelines, Acts, Orders, Directives, Declarations as rules to determine… …   Wikipedia


Share the article and excerpts

Direct link
Do a right-click on the link above
and select “Copy Link”

We are using cookies for the best presentation of our site. Continuing to use this site, you agree with this.