- Work order
A work order (WO) is an order received by an organization from a customer or client, or an order created internally within the organization. A work order may be for products or services.
In a manufacturing environment, a work order is converted from a sales order to show that work is about to be begin on the manufacture, building or engineering of the products requested by the customer. In a service environment, a work order can be equivalent to a service order where the WO records the location, date and time the service is carried out and the nature of work that is done. The type of personnel (e.g. job position) may also be listed on the WO. A rate (e.g. $/hr, $/week) and also the total amount of hours worked and total value is also shown on the work order.
A work order may be a maintenance or repair request from students, faculty or staff in a university. [ [http://www.wm.edu/facman/workorder.php Facilities Management Request for Service] , William & Mary University, wm.edu.] [ [http://daf.csulb.edu/offices/its/telecommunications/workorder/instructions.html Instructions for Completing Network & Telecommunications Work Order Form] , California State University (Long Beach), csulb.edu.]
Orders received from outside an organization are often dispatched (reviewed and scheduled) before being executed. [ [http://www.corrigo.com/work-order-software/Default.aspx Corrigo work order flow diagram] , www.corrigo.com.] [ [http://www.dispatchedsoftware.com/dispatch%20software%20brochure.htm Dispatched work order flow diagram] , www.dispatchedsoftware.com.] Work orders may be for
preventive maintenance [ [http://www.wds-software.com/ Preventive Maintenance Scheduling Software and Work Order Programs] , wds-software.com.]Contractors may use a single job work order and invoice form that contains the customer information, describes the work performed, lists charges for material and labor, and can be given to the customer as an invoice. [ [http://www.deluxeforms.com/ job work order and invoice form] , see "Manual Forms", deluxeforms.com.]
ee also
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Corrective work order
*Job order
*Maintenance, repair and operations
*Order fulfillment
*Sales order References
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