Really Simple Systems

Really Simple Systems

Infobox Company
name = Really Simple Systems
company_
type = Ltd
foundation = 2004
location_city = Petersfield
location_country = United Kingdom
location =
locations =
key_people = John Paterson (CEO)
area_served =
industry = Software
products = CRM software
services =
revenue =
operating_income =
net_income =
num_employees =
parent =
divisions =
subsid =
slogan = Taking the complexity out of CRM
homepage = [http://www.reallysimplesystems.com Really Simple Systems]
dissolved =
footnotes =
intl = yes

Really Simple Systems is a web based Customer Relationship Management vendor.

Origins

Really Simple Systems is a United Kingdom based Customer Relationship Management vendor. The company was started in 2004 by John Paterson, former CEO of Zeus Technology and COO of Systems Union. After many years of installing Customer Relationship Management systems, and running specialist Customer Relationship Management vendor Oxygen Solutions, Paterson came to believe that the biggest obstacle to successful Customer Relationship Management adoption was the complexity of the products themselves.

Status

Really Simple Systems has over 1,000 users making it the largest United Kingdom vendor of hosted Customer Relationship Management systems. Customers include the Royal Academy, the British Museum, the British Library, Citigroup, the Department of Health, Scottish Funding Council, the Department of Trade and Industry and the Department for Environment, Food and Rural Affairs.

The company was shortlisted for the [http://www.softwaresatisfaction.co.uk Software Satisfaction Awards] in August 2008.

Location

The company is headquartered in Petersfield, Hampshire in the United Kingdom. In January 2008 the company opened its first overseas office in Sydney, Australia.

Products

Really Simple Systems Hosted CRM comprises
* Really Simple Sales (Account, Contact and Opportunity Management)
* Really Simple Marketing (Campaign Management and Personalised Emailing)
* Really Simple Customer Service & Support (Case Management, Service Level Agreements, Escalation)

Technical Info

Really Simple Systems is delivered as a Software as a Service application. The product is written in Active Server Pages and uses the MySQL database. Some JavaScript is used on the client.

References

* [http://www.thegoodwebguide.co.uk/index.php?rid=4006 The Good Web Guide]
* [http://www.itweek.co.uk/itweek/news/2148602/host-promises-simplify-crm IT Week]
* [http://www.computerweekly.com/Articles/2006/09/05/218271/web-services-lead-the-way-to-crm.htm Computer Weekly]
* [http://www.tmcnet.com/news/2006/04/27/1616711.htm TMCNet]
* [http://www.crm-daily.com/story.xhtml?story_id=10100002GPF9 CRM Daily]
* [http://www.mycustomer.com/cgi-bin/item.cgi?id=131925 MyCustomer.com]
* [http://www.hewson.co.uk/solutionsgallery/applicationvendors.asp?area=Really%20Simple%20Systems%20Ltd Hewson Consulting]
* [http://whitepapers.zdnet.com/whitepaper.aspx?docid=239932 ZD Net]
* [http://www.reallysimplesystems.com/free_radicals_september_2006.htm Free Radicals]
* [http://www.crm-daily.com/story.xhtml?story_id=41724&page=4 CRM Daily]

See also

* Customer Relationship Management

External links

* [http://www.reallysimplesystems.com Really Simple Systems]


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