Destination marketing organization


Destination marketing organization

Contents

A destination marketing organization or convention and visitor bureau promotes a town, city, region, or country in order to increase the number of visitors. It promotes the development and marketing of a destination, focusing on convention sales, tourism marketing, and services.

Such organizations promote economic development of a destination by increasing visits from tourists and business travelers, which generates overnight lodging for a destination, visits to restaurants, and shopping revenues. Convention and visitor bureaus are the most important tourism marketing organizations in their respective tourist destinations, as they are directly responsible for marketing the destination brand through travel and tourism "product awareness" to visitors. DMOs produce billions of dollars in direct and indirect revenue and taxes for their destinations' economies with their marketing and sales expertise.[1]

Destination marketing organizations are often called travel, convention, visitors, or tourism bureaux, welcome centers, information centers and more. Regardless of the name, these organizations offer many services to the traveling public.

Australia

The Association of Australian Convention Bureaux (AACB) consists of 15 city and regional bureaux, dedicated to marketing their specific region as business events destinations to intrastate, interstate, and international markets. The bureaux also promote Australia as a whole.

Barbados

The Barbados Tourism Authority (BTA)[2] is a not-for-profit agency of the Barbados government's Ministry of Tourism. The authority maintains 11 global offices focused on promotion and event marketing to tourists about Barbados. The offices are located in the nations of: Australia, Brazil, Canada, Germany, the United Kingdom, and the United States.

Germany

The German Convention Bureau (GCB) represents the interests of the German tourism industry. The GCB markets Germany as a destination for conventions, meetings, events and incentives, both on a national and international level and is the place to contact for anybody planning an event in Germany.

Korea

Korea Tourism Organization (KTO) is a statutory organization of the Republic of Korea (South Korea), under the Ministry of Culture and Tourism and is commissioned to promote tourism in South Korea.

Italy

The VR Convention Bureau (VR CB) is a non-profit organization that markets tourism in North East Italy, as a meetings and conventions destination.

United States

In the United States, convention and visitor bureaus (CVBs), financed through bed taxes or their members, perform destination marketing. Every U.S. state and almost every larger city and county has its own CVB.

Organization

Although many government and chamber of commerce bodies also market destinations to visitors and meeting planners, most U.S. convention and visitors bureaus (CVBs) are independent non-profit organizations.

Services

Typically, a convention and visitors bureau provides information about a destination's lodging, dining, attractions, events, museums, arts and culture, history and recreation. Some even provide bus services, insider tips, top ten attraction and activity lists, blogs, photos, forums, free things to do, season-specific activity suggestions and more. The organization works with tourists and meeting planners to provide valuable information on their local area. Their goal is to help make a visitor's trip or a conference attendees' meeting a much more enjoyable and rewarding experience. In many locations, they work closely with a convention center that will offer large spaces for larger meetings, trade shows, and conventions than can be accommodated in a single hotel. Usually, these organizations also have a local office where one can find maps, brochures, travel professionals, local insight, visitors guides, souvenirs and more.

Marketing initiatives

A convention and visitor bureau's marketing initiatives are typically achieved through the following: trade association marketplaces, web pages, advertising, distribution of promotional and collateral material, direct sales, hosting familiarization tours for journalists and travel industry personnel, and sponsoring other hospitality functions. The target decision maker of these marketing initiatives is not typically a resident in the community. Most often, if visitors are going to spend the night in a hotel, they reside at least 100 miles away. Thus, the marketing activity usually takes place or is directed outside the convention and visitors bureau's community. Convention and visitors bureaus in larger destinations often will market nationally and globally, while smaller cities may focus just on their state or region.[3]

Puerto Rico

The Puerto Rico Convention Bureau (PRCB) is a non-profit organization that markets tourism in Puerto Rico, as a meetings and conventions destination.

Scandinavia

TravelG8 and Travelgate.net, Destination Marketing anno 1994, promotes all major countries looking for Scandinavian travellers. Scandinavia & Nordic countries (Sweden, Norway, Denmark, Finland and Iceland) is the third largest market in Europe.

See also

Notes

  1. ^ "About the Industry". Destination Marketing Association International. 2009. http://www.destinationmarketing.org/page.asp?pid=21. Retrieved 2009-02-26. 
  2. ^ Offices of the Barbados Tourism Authority
  3. ^ "Information sources". Ohio's Lake Erie Shores & Islands. 2009. http://www.shoresandislands.com/visitors/about/info/. Retrieved 2009-02-26. 

References

  • R. C. Ford and W.C. Peeper, 2008. Managing Destination Marketing Organizations: The Tasks, Roles, and Responsibilities of the Convention and Visitors Bureau Executive, Orlando, FL, ForPer Publications.

External links


Wikimedia Foundation. 2010.

Look at other dictionaries:

  • Destination marketing — is a proactive, strategic, visitor centered approach to the economic and cultural development of a location, which balances and integrates the interests of visitors, service providers, and the community. This definition was proposed by business… …   Wikipedia

  • Destination Marketing Association International — Abbreviation DMAI Formation 1914 Type Industry trade group Headquarters 2025 M Street, NW, Suite 500 Washington, D.C …   Wikipedia

  • Destination Marketing Organisation — General = A entity or company which is promoting a tourist destination in order to increase the amount of visitors to this destination. International * USADMO s are represented in the United States by Convention and Visitor Bureaus(CVB s) which… …   Wikipedia

  • Destination hotel — Historic Kviknes destination hotel in Norway The Fairmont Banff …   Wikipedia

  • Destination spa — This article is about a health destination. For other uses, see Spa (disambiguation). Destination spa in Bormio Italy A destination spa is a short term residential/lodging facility with the primary purpose of providing individual services for spa …   Wikipedia

  • Korea Tourism Organization — Infobox Korean name title=Korea Tourism Organization hangul=한국관광공사 hanja=韓國觀光公社 rr=Hanguk Gwan gwang Gongsa mr=Han guk Kwan kwang Kongsa The Korea Tourism Organization (KTO) is a statutory organization of the Republic of Korea (South Korea) under …   Wikipedia

  • Tourism — Tourist redirects here. For other uses, see Tourist (disambiguation). Summer Visitors by Maurice Prendergast (1897) Tourism is travel for recreational, leisure or business purposes. The World Tourism Organization defi …   Wikipedia

  • Medical tourism — (also called medical travel, health tourism or global healthcare) is a term initially coined by travel agencies and the mass media to describe the rapidly growing practice of travelling across international borders to obtain health care. It also… …   Wikipedia

  • Hospitality management studies — The Cornell University School of Hotel Administration The Uni …   Wikipedia

  • Heritage tourism — Cultural heritage tourism (or just heritage tourism or diaspora tourism) is a branch of tourism oriented towards the cultural heritage of the location where tourism is occurring. The National Trust for Historic Preservation in the United States… …   Wikipedia


Share the article and excerpts

Direct link
Do a right-click on the link above
and select “Copy Link”

We are using cookies for the best presentation of our site. Continuing to use this site, you agree with this.