China Airlines


China Airlines
China Airlines Co., Ltd.
中華航空股份有限公司
IATA
CI
ICAO
CAL
Callsign
DYNASTY
Founded 16 December 1959
Hubs Taiwan Taoyuan International Airport (Taipei)
Focus cities
Frequent-flyer program Dynasty Flyer
Airport lounge Dynasty Lounge
Alliance SkyTeam
Subsidiaries Mandarin Airlines
Fleet size 68 (+18 orders, 6 options)
Destinations 98(incl. cargo)
Company slogan Journey with a caring smile
Parent company China Airlines Group
Headquarters CAL Park, Taoyuan
Key people
  • Chang, Chia-Juch (Chairman)
  • Sun, Huang-Hsiang (President)
  • Lee, Cho-Ping (Employees Union Chairman)
Revenue increase NTD138,140 million (2010)
Net income increase NTD15,000 million (2010)
Website www.china-airlines.com
CAL Park

China Airlines (CAL) (Chinese: 中華航空公司 (pinyin: Zhōnghuá Hángkōng gōngsī), commonly abbreviated 華航) (TWSE: 2610) is both the flag carrier and the largest airline of Republic of China (commonly known as Taiwan). Although not directly state-owned, the airline is owned by China Airlines Group, which is owned by the China Aviation Development Foundation (中華航空事業發展基金會). China Aviation Development Foundation is in turn owned by the Government of the Republic of China.

The airline, with headquarters in and flight operations from CAL Park at Taiwan Taoyuan International Airport, flies to destinations in Asia, Europe, North America and Oceania. China Airlines has a strong presence in the Southeast Asia, East Asia, and Northeast Asia. The airline started scheduled chartered flights between Taiwan and mainland China on July 2008. Most flights serving this market are concentrated at Shanghai, Guangzhou and Beijing. China Airlines has operated the Hong Kong route since 1967, which is the airline's most profitable market, generating 13.3% of its NT$121.9 billion (US$3.7 billion) revenue in 2006 with over 140 flights flown a week between Taipei, Kaohsiung and Hong Kong.[1]

China Airlines' wholly owned subsidiary, Mandarin Airlines, manages regional flights to secondary cities with smaller capacity requirements. China Airlines' cargo division China Airlines Cargo operates CAL's dedicated freighter fleet, and manages the cargo-hold capacity in CAL's passenger aircraft.

Contents

History

Formation

Airbus A340-300 at Frankfurt Airport (2006)

Before the Chinese Civil War, there were three airlines operating in the Republic of China. One was Civil Air Transport, founded by General Claire L. Chennault and Whiting Willauer in 1946. The other two were joint ventures by the ROC government with Pan American World Airways and Lufthansa. As a result of the Chinese Civil War, the Communist Party of China took control of mainland China, and only Civil Air Transport moved along with the Kuomintang (KMT)-controlled ROC government to Taiwan.[2][page needed]

With a fleet of two PBY Amphibians, China Airlines was established on December 16, 1959,[3] with its shares completely held by the Republic of China government[citation needed]. It was founded by a retired air force officer[citation needed] and initially concentrated on charter flights. During the 1960s, China Airlines was able to establish its first scheduled routes. In October 1962, a flight from Taipei to Hualien became the airline's first domestic service.[4] Growth continued and on December 1, 1966, Saigon, South Vietnam (now Ho Chi Minh City, Vietnam) became the airline's first international destination.[4] Trans-Pacific flights to San Francisco were initiated on February 2, 1970.[citation needed]

The China Airlines Taipei Branch Office and the former China Airlines headquarters in Songshan District, Taipei

The next 20 years saw sporadic but far-reaching growth for the company. Routes were opened to Los Angeles, New York, Honolulu, Dhahran and Johannesburg, among others (China Airline's first European destination was Amsterdam). Jets were acquired, and China Airlines employed such planes as the Boeing 747 in its fleet. Later, the airline inaugurated its own round-the-world flight: (Taipei-Anchorage-New York-Amsterdam-Dubai-Taipei).[citation needed] 1993 saw China Airlines listed on the Taiwan Stock Exchange.[4]

Change of logo and livery

As the flag carrier for the Republic of China, China Airlines has been affected by disputes over the political status of Taiwan, and under pressure from the People's Republic of China was barred from flying into a number of countries maintaining diplomatic relations with the PRC. As a result, in the mid-1990s, China Airlines subsidiary Mandarin Airlines took over some of its Sydney and Vancouver international routes. Partly as a way to avoid the international controversy, in 1995 China Airlines unveiled its "plum blossom flower" logo,[4] replacing the national flag, which had previously appeared on the tail fins (empennage), and the aircraft livery from the red-white-blue national colors on the fuselage of its aircraft.[citation needed]

Throughout the 1990s, the airline employed many ex-ROC Air Force pilots. Due to the company's poor safety record in the 1990s, China Airlines began to change its pilot recruitment practices and the company began to actively recruit civilian-trained pilots with proven track records. In addition, the company began recruiting university graduates as trainees in its own pilot training program. The company also modified its maintenance and operational procedures. These decisions were instrumental in the company's improved safety record, culminating in the company's recognition by the IATA Operational Safety Audit (IOSA).[5]

In late 2004, President Chen Shui-bian proposed the renaming of all state-owned enterprises bearing the name "China" to "Taiwan." This was opposed by the Pan-blue coalition, the opposition parties in the ROC legislature. The airline also voiced concern over its international operations, codeshare agreements and other commercial contracts.[6] The issue was dropped after the 2004 Legislative Yuan election when the pro-Chen Pan-Green Coalition failed to win a majority. In 2007, however, the issue resurfaced with the renaming of several state-owned companies such as Chunghwa Post, whose name was changed to Taiwan Post (a name that was reverted again to Chunghwa Post when the KMT won both the presidential and legislative 2008 elections) and CPC Corporation.[7]

Our strategic target is to continuously strengthen profitability and boost our competitiveness among international carriers.

—Philip Wei, Former Chairman of China Airlines[8]

Skyteam

Boeing 747-400 at Hong Kong

China Airlines signed an agreement signaling the start of the joining process into SkyTeam airline alliance on September 14, 2010.[9][10] On September 28, 2011, China Airlines officially joined Skyteam.[11] This signifies new routes and codeshares for the Taiwanese flag carrier. In order to reflect this, China Airlines approved a facelift to its logo.

China Airlines won rose parade trophy in California on January 2, 2011, the 20th time in a row.[12]

China Airlines changed their Taipei-New York stopover from Ted Stevens Anchorage International Airport to Kansai Airport, ending Anchorage's only non-seasonal international passenger flight after 28 years, on April 28, 2011.[13]

Japanese Government awarded a Certificate of Appreciation to China Airlines for its post-quake efforts.[14]

China Airlines announced the intention of bringing the fleet from 68 now to 100+ within at most 10 years. With the orders of the Airbus A350s (14 orders and 6 options), China Airlines recently announced the intention of leasing more Airbus A330s or narrow-body aircraft in order to meet the increasing demands of regional routes and cross-strait routes.[15] China Airlines also announced that the decision of the long-haul fleet plan will be announced by the end of 2012 the latest.

China Airlines refreshed its logo after joining Skyteam Alliance in 2011. The plum blossom is refreshed with a more energetic appearance and the font of "China Airlines" is also changed.

Branding

Livery and Uniforms

China Airlines' original livery prior to 1995 was a livery with the Republic of China Flag printed on the tail. It changed its livery since the Chinese mainland government prohibits any aircraft flying with the Republic of China Flag printed on the plane to land in the mainland, Hong Kong, and Macau and pressured other countries to do so too. Under political pressure, China Airlines changed its livery to the livery now.

China Airlines has had many uniforms since its 1959. China Airlines' present uniform was changed in 2007 to celebrate its 47th anniversary.

China Airlines A330 in Singapore (2011)

Marketing Slogans

China Airlines has used different slogans throughout its operational history. In 2006, a second slogan was introduced to complement the new uniforms and to celebrate the 47th anniversary. China Airlines' slogans have been as follows:

  • "We treasure every encounter" (1987–1995)
  • "We blossom everyday" (1995–2006)
  • "Journey with a caring smile" (2006–present)

Destinations

Most of China Airlines' flights originate out of Taiwan Taoyuan International Airport, its main hub near Taipei, Taiwan. At Taiwan Taoyuan International Airport, China Airlines' flight operations are in Terminal 1 and 2. China Airlines' regional flights are mainly concentrated in Terminal 1. Its long-haul flights, especially American, European, and Australian, are mainly concentrated in Terminal 2. Additionally, China Airlines and its domestic subsidiary Mandarin Airlines operate numerous flights out of Kaohsiung International Airport and Taipei Songshan Airport. China Airlines' focus cities outside Taiwan are mainly Bangkok's Suvarnabhumi Airport, Hong Kong's Hong Kong International Airport, and Osaka's Kansai International Airport.

Through the mid 2000s, China Airlines' route network was affected by the political status of Taiwan, which has historically limited access for Taiwanese airlines to Europe and certain Asian countries. Because Taiwanese carriers did not have direct access to China, China Airlines used Hong Kong as its interline destination. China Airlines started to operate regular charter flights to China in 2008. The airline began regularly scheduled, direct cross-strait operations in December 2008, following the restoration of direct travel links.

China Airlines now serves 98 destinations in 29 countries and territories (including cargo) on four continents, with a well-developed Asian network.

Codeshare agreements

China Airlines has codeshare agreements with the following airlines: (* denotes as Skyteam members and or affiliates)

In addition, China Airlines has a codeshare agreement with Deutsche Bahn.

Fleet

Passenger

The China Airlines passenger fleet consists of the following aircraft.[3] The Boeing customer code for China Airlines is 7x7-x09.

China Airlines Passenger Fleet (as of 31 July 2011 (2011 -07-31))
Aircraft In Service Orders Options Passengers Notes
F J Y Total
Airbus A330-300 12 36 277 313
6 30 277 307 [16]
2 3* 48 265 313 [16] * To be leased within 2011-2013
Airbus A340-300 6 30 246 276 To be replaced by: Airbus A350-900
Airbus A350-900 [17] 0 14 6 36 291 327 EIS: 2015
Replacing: Airbus A340-300
Boeing 737-800 10 8 150 158
Boeing 747-400 5 14 64 319 397 Version 2
4 12 49 314 375 Version 3
2 70 319 389 Version 4 (Newly Refurbished)
2 12 49 319 380 Version 5 (Newly Refurbished)
One in SkyTeam livery
Total 49 17 6

China Airlines' average fleet age is 8.2 years at May 2011.

Special Liveries

China Airlines printed a 50 years anniversary icon on each of its plane type: A330, A340, 737, and 747. China Airlines special liveries are shown below:

Fleet Plans

Two of their earliest 747-400s (B-18271 and B-18272) have been given to Boeing and converted to Boeing LCFs for transportation of 787 parts. In return, four new 747-400s were delivered to China Airlines. The livery of one of the new 747s (B-18210) is a combination of the China Airlines plum blossom tail and Boeing's Dreamliner colors design. These were the four last passenger 747-400s to be manufactured and delivered, and feature the Boeing Signature interior in common with the 747-400ER and most notably the Boeing 777.

In an interview with Taiwan's Economic Daily newspaper, China Airlines' CEO announced a cabin upgrade of all the airline's Boeing 747-400s lasting from 2011 to 2012, at a cost of around $7 billion New Taiwan dollars. The 747-400s will be have two new configurations, with six in a two class configuration of Dynasty (Business) Class and Economy Class for flights to regional destinations in Asia and to Amsterdam, and the others in a three class configuration of First Class, Dynasty (Business) Class and Economy Class for long haul flights to America. The first 747-400 in the two class configuration will be finished by the end of April, 2011.[citation needed]

The airline is undergoing a fleet renewal and simplification program. The A300-600R has been replaced with the A330-300 and there are plans for a long-haul fleet renewal. On December 11, 2007, China Airlines signed a letter of intent to purchase 20 Airbus A350-900s to replace their fleet of Airbus A340s, and the order was confirmed on January 22, 2008. The Airbus A350 will offer 2-class (Business and Economy) service with 327 seats, with the business class offering fully lie-flat beds.[18]

China Airlines recently announced the intention of leasing more A330s or narrow-body aircraft in order to meet the increasing demands of regional routes and cross-strait routes.[15] China Airlines also announced that the decision of the long-haul fleet plan will be announced by the end of 2012 the latest.

Cargo

China Airlines Cargo Boeing 747-400 taxis after landing at Manchester Airport, England.

China Airlines Cargo is the airline's freight division, operating in Asia, Europe and North America. It operates a fleet of 19 freighters to 38 destinations around the world, in addition to utilising the cargo space on its passenger aircraft. China Airlines operates one of the world's largest fleet of Boeing 747-400Fs. The cargo division ranked seventh in the freight category of the 2008 The World's Top 25 Airlines by Air Transport World.[19] Its cargo fleet consists of the following:

China Airlines Cargo fleet (as of 31 July 2011 (2011 -07-31))
Aircraft Total Orders
Boeing 747-400F
19
Total 19 0

Cargo Fleet Plans

China Airlines has announced the plan of expanding its cargo fleet by the induction of either A330-200 Freighters or Boeing 777 Freighters.

Services

Catering

Dynasty Class dinner

Food and beverages served on flights from Taipei are provided by China Pacific Catering Services (CPCS) facilities in Taipei. China Airlines offers a variety of meals on intercontinental routes, depending on seat class, destination and flight length. Western and Eastern menu selections are typically offered, including seasonal menu selections varied by destination. Special meal offerings can be requested in each class during booking, including children's, religious, vegetarian, and other meals. Meals from famous Taiwanese restaurants or hotels are offered, mostly to First and Business Class passengers.

China Airlines also offers refreshments (also known as light meals) or snack boxes on all of their international flights. Pre-flight drinks and mixed nuts are available in First Class, Dynasty Supreme Class, and Dynasty Class. China Airlines offer only coffee, tea, and water for economy class passengers in flights that are less than 3 hours. However, drinks and alcohol are still available to First Class, Dynasty Supreme Class, and Dynasty Class passengers.

In-flight Entertainment

"Fantasy Sky", China Airlines' in-flight entertainment system, is available on all aircraft with Audio/Video on Demand (AVOD). Fantasy Sky contains over 100 movies, television shows, songs, video games, as well as aircraft exterior views (such as the nose wheel). It is available in three languages: English, Japanese, and Mandarin. China Airlines intends to fit Fantasy Sky entertainment systems on all the Boeing 747-400s by Q2 of 2012.[citation needed]

In-flight Magazine

DYNASTY, China Airlines' in-flight magazine, is provided on all flights. It has articles in English, Chinese, and Japanese. The articles feature local and international events, descriptive culture, social introductions, personal interviews, in-flight entertainment instructions, and China Airlines' news.

Sky Boutique, China Airlines' duty free sales magazine, is provided on all flights.

Technology

China Airlines launched more methods to check-in for flights. Among them were self-check in utilizing a kiosk at Taoyuan Airport and other selected destinations. China Airlines also offers check-in via mobile phone. Worldwide, only a limited number of other airlines offer these options. China Airlines later announced the airline's first ever Mobile Boarding Pass application, dubbed CI Mobile, was launched. Passengers can use the application to check flight arrivals and departures and check-in for their flights. CI Mobile has become a hit with passengers, making China Airlines into one of the industry leaders in offering mobile services to users of smart phones.

China Airlines is also now following a trend among many airlines to improve its brand image to customers and shareholders with social media. The airline now utilizes Facebook to share ideas with customers.

China Airlines Cargo, the cargo division of the airline, has become the first airline operating out of Taipei to fully switch to e-air waybill. This eliminates the need for all paper documents when issuing air waybills. The International Air Transport Association (IATA) selected nine countries/territories and airlines in which to run the e-AWB pilot programme, including Taiwan and China Airlines.

Lounges

China Airlines operates airline lounges, under the brand name Dynasty Lounge, in major destination airports. Passengers eligible to enter these facilities include business class passengers and Dynasty Flyer Gold, Emerald, and Paragon card holders.[20] China Airlines' flagship lounge, located at Taiwan Taoyuan International Airport, features separate facilities: Business and First. Other VIP lounges are operated in cooperation with partner airlines.

Dynasty Lounge services typically include refreshments, business facilities, and television and reading entertainment. The lounge at Taiwan Taoyuan International Airport, Terminal 2, has separate eating facilities at different levels; a check-in facility is reserved for Paragon card holders.

Private bus services in the United States

In the United States China Airlines operates private bus services from airports with China Airlines flights to areas.[21]

The airline operates a bus to John F. Kennedy International Airport from Fort Lee, Parsippany-Troy Hills, and Edison in New Jersey and Chinatown, Philadelphia, Pennsylvania.[22] The Taipei Times reported that passengers "highly appreciated" the China Airlines JFK bus service.[21]

The airline operates a bus to San Francisco International Airport from Milpitas and Cupertino in California.[23] The airline operates a bus to Los Angeles International Airport from Monterey Park and the Rowland Heights area of unincorporated Los Angeles County in California.[24]

Previously the airline operated free buses in Houston, Texas and Abu Dhabi in the United Arab Emirates.[21]

Cabin Classes

China Airlines Fleet Cabins
Aircraft First Business Economy Fantasy Sky
Type
New First First Dynasty Supreme Dynasty Supreme Regional Dynasty New Economy Economy
A330-300 (1) No No No Yes No Yes No Panasonic 3000i/eX2
A330-300 (2) No No Yes No No Yes No Panasonic 3000i/eX2
A340-300 No No Yes No No Yes No Panasonic 3000i
737-800 No No No No Yes No Yes N/A
747-400 (2) No Yes No No Yes No Yes N/A
747-400 (3) Yes No No No Yes Yes No Panasonic 3000i
747-400 (4) No No No No Yes Yes No Panasonic eX2
747-400 (5) Yes No No No Yes Yes No Panasonic eX2

First Class

14 First class seats with 83" pitch and 180° lie-flat sleeper are offered in old 747s. A lie-flat bed with electrical movement control and a high fidelity CD sound system are also provided. However, no AVOD are provided. By the end of Q2 2012, 7 out of 13 747s will offer refurbished First Class with AVOD provided.

New First Class

New First Class is offered in selected 747s, more specifically, version 3 and 5 747s. 12 suite seats with 83" pitch, 180° recline, and 15" AVOD are offered in version 3 and 5 747s.

There is a difference between first class seats in version 3 747s and version 5 747s. Panasonic 3000i is the AVOD of version 3 747s. However, Panasonic eX2 is the AVOD of version 5 747s.

Business Class

China Airlines have three different business class in its different planes: Dynasty Supreme, Dynasty Supreme Regional, and Dynasty Class.

Dynasty Supreme Class

Dynasty Supreme Class is provided only in selected A330s and A340s.

30 Dynasty Supreme shelled seats with 63" pitch and 166° recline are provided in selected A330s. A 10.4" AVOD is also provided.

In A340s, 30 Dynasty Supreme seats with 60" pitch and 150° recline are provided. A 10.4" AVOD is also provided.

Dynasty Supreme Regional Class

Dynasty Supreme Regional Class is provided only in regional A330s. 36 Dynasty Supreme Regional shelled seats with 52" pitch and 140° recline are provided in a regional A330. A 10.4" AVOD is also provided.

Dynasty Class

Dynasty Class is provided only in 737s and 747s.

In 737s, 8 Dynasty class seats with 40" pitch and minimal recline are offered. In version 2 747s, 64 Dynasty class seats with 47-50" pitch and 130° recline are offered. In version 3 747s, 49 Dynasty class seats with 60" pitch, 140° recline, and 10.4" AVOD are offered.

Business Class in 747s will be refurbished until the end of Q2 2012. New Business class seats are designed by Sogerma. The new business class will offer 15" AVOD with 3D games, 160° recline, 60" seat pitch, USB charger, and information for transfer in its main hub, Taoyuan Airport.

Economy Class

Economy Class is offered in 737s and in selected 747s. Economy Class seats are not equipped with AVOD. Economy Class seats, with 31-32" pitch, are all designed by BE Aerospace.

New Economy Class

New Economy Class is offered in A330s, A340s, and in selected 747s. AVOD is offered in all new economy class seats. In A330s, A340s, and in version 3 747s, BE Aerospace seats with 31-32" pitch and 115° recline and Panasonic 3000i is offered. However, in newly refurbished 747s, version 4 and 5 747s, Recaro seats with 31-32" pitch and 110° recline and Panasonic eX2 is offered.

The new Economy Class seats in refurbished 747s, offered on aircraft outfitted with the refurbished long-haul interiors, were designed by Recaro. New features of these seats include a 110° recline, a 9 in (23 cm) PTV providing AVOD, and USB power located beside the AVOD. These seats are 17.5 in (44 cm) in width and have 32 in (81 cm) of pitch.

Dynasty Flyer

Dynasty Flyer is China Airlines' frequent flyer program. There are four tiers where three elite tiers are Gold, Emerald, and Paragon. Members can qualify for these elite tiers by earning enough air miles and/or segments within 12 calendar months. Elite members have more privileges such as access to the VIP Lounge, a higher checked baggage allowance, and being able to upgrade their ticket to a different cabin. All elite memberships last two year and soft landings are available.[clarification needed]

Dynasty Flyer Membership Tiers
Tier Level Mileage requirements Membership benefits Validity
General benefits (tier additive) Extra baggage VIP lounge access
Dynasty None
  • Convenient Reservation
  • Mileage Earning
  • Additional Miles for Package
  • Seat Selection
None None 3 years
Gold
  • 40,000 miles OR
  • 10 flights in First or Business class OR
  • 24 weighted trips
  • Convenient Reservation
  • Mileage Earning
  • Additional Miles for Package
  • Birthday Gift Miles
  • Reservation Hotline
  • Priority Reservation
  • Seat Selection
  • Airport Courteous Reception
  • Priority Baggage
  • VIP Lounge
10 kg (22 lb) Cardholder 2 years
Emerald
  • 110,000 miles OR
  • 40 flights on First or Business Class
  • Convenient Reservation
  • Mileage Earning
  • Additional Miles for Package
  • Birthday Gift Miles
  • Welcome Offer
  • Reservation Hotline
  • Priority Reservation
  • Confirmed Reservation
  • Seat Selection
  • Airport Courteous Reception
  • Priority Baggage
  • VIP Lounge
  • Discounts on in-flight Duty Free Shop
  • Spouse Upgrade
10 kg (22 lb) Cardholder
and 1 guest
2 years
Paragon
  • 180,000 miles OR
  • 60 flights on First or Business Class
  • Convenient Reservation
  • Mileage Earning
  • Additional Miles for Package
  • Birthday Gift Miles
  • Upgrade Mileage
  • Welcome Offer
  • Reservation Hotline
  • Priority Reservation
  • Confirmed Reservation
  • Seat Selection
  • Airport Courteous Reception
  • Priority Baggage
  • VIP Lounge
  • Discounts on in-flight Duty Free Shop
  • Spouse Upgrade
  • Incentive Mileage
  • Spouse Gold Card
20 kg (44 lb) Cardholder
and 2 guests
2 years

Headquarters

CAL Park, headquarters for the company

China Airlines has its headquarters, CAL Park (Chinese: 華航園區 Huáháng Yuánqū[25]), on the grounds of Taiwan Taoyuan International Airport in Dayuan Township, Taoyuan County. CAL Park, located at the airport entrance, forms a straight line with Terminal 1, Terminal 2, and the future Terminal 3.[26]

Previously China Airlines had its headquarters in Songshan District, Taipei.[27][28] Previously China Airlines had operations at its headquarters, facilities on the east side of Taipei Songshan Airport, and at Taiwan Taoyuan International Airport. The airline consolidated all of those functions in its new headquarters site. The airline will rent space in the six floors making up its former headquarters to tenants. The monthly rent will be $2,000 New Taiwan Dollars per ping. In September 2009 the airline estimated that it would make $7 million NTW in monthly rental income. Han Liang-zhong, a China Airlines vice president, said that the rental income would cover the bank loans that the airline borrowed to finance the construction of the CAL Park.[29] As a result of the headquarters move, China Airlines will develop part of the training center at Taipei Songshan Airport into a business aviation center.[30] The airline's Taipei Branch Office (Chinese: 台北分公司 Táiběi Fēngōngsī[31]) remains at the former headquarters site.[32]

Awards

Year Organisation Award Place
2006
Skytrax World Airlines Awards Aggregate First Class Service Quality No.11[33]
2006
Skytrax World Airlines Awards Aggregate Business Class Service Quality No.7[33]
2006
Skytrax World Airlines Awards Aggregate Economy Class Service Quality No.4[33]
2006
Skytrax World Airlines Awards Business Class Service Quality - airport and on board No.1[33]
2007
Skytrax Official World Airline Star Ranking 5-Star First Class N/A[34]
2007
Skytrax World Airlines Awards Airline of the Year No.8[35]
2007
Skytrax World Airlines Awards Aggregate First Class Service Quality No.8[35]
2007
Skytrax World Airlines Awards Aggregate Business Class Service Quality No.6[35]
2007
Skytrax World Airlines Awards Aggregate Economy Class Service Quality No.2[35]
2007
Skytrax World Airlines Awards Business Class Service Quality - Cabin Staff Service Attention and Intensity No.1[35]
2007
Skytrax World Airlines Awards Business Class Service Quality - Check-in Staff Efficiency Service No.1[35]
2007
Skytrax World Airlines Awards Business Class Service Quality - Consistency among Check-in Staff No.1[35]
2007
Skytrax World Airlines Awards Economy Class Service Quality - Efficiency of Meal Services No.1[35]
2007
Skytrax World Airlines Awards Economy Class Service Quality - Consistency Levels amongst Cabin Staff No.1[35]
2007
Skytrax World Airlines Awards Economy Class Service Quality - Airport Services No.1[35]
2007
Skytrax World Airlines Awards Economy Class Service Quality - Cabin Comfort No.1[35]
2007
Skytrax World Airlines Awards Economy Class Service Quality - Consistency of Ground Staff Check-in Service No.1[35]
2011
Aviation Week Top-Performing Airlines No.10

Subsidiaries and associates

China Airlines has diversified into related industries and sectors, including ground handling, aviation engineering, inflight catering.

Companies with major China Airlines Group stake include:

Company Type Principal activities Incorporated in Group's Equity Shareholding
(10 March 2010)
Mandarin Airlines Subsidiary Airline Taiwan 93%
Yangtze River Express Joint Venture Cargo airline China 25%
Taoyuan International Airport Services Limited Subsidiary Ground handling Taiwan 49%
China Pacific Catering Services Limited Subsidiary Catering services Taiwan 51%
Hua Hsia Company Limited Subsidiary Laundry Taiwan 100%
China Pacific Laundry Services Limited Subsidiary Laundry Taiwan 55%
Taiwan Air Cargo Terminals Limited Subsidiary Cargo Loading Taiwan 54%
Global Sky Express Limited Joint Venture Cargo Loading Taiwan 25%
CAL Park Subsidiary Headquarters Taiwan 100%
Dynasty Holidays Subsidiary Travel agency Taiwan 51%

Incidents and accidents

China Airlines has suffered the following incidents and accidents since its formation. The last fatal accident occurred in 2002:

See also


References

  1. ^ "China Airlines Celebrate 40 Years in Hong Kong New Uniforms Marking the New Look in Service" (Press release). China Airlines. 2007-04-20. http://www.china-airlines.com/en/newsen/newsen000406.htm. Retrieved 2010-12-13. 
  2. ^ William M. Leary, Perilous Missions, Civil Air Transport and CIA Covert Operations in Asia, The University of Alabama Press, Alabama, 1984
  3. ^ a b "CAL at a Glance: Fact Sheet". China Airlines. http://www.china-airlines.com/en/about/about.htm. Retrieved 2010-12-13. 
  4. ^ a b c d "CAL at a Glance: Looking Back". China Airlines. http://www.china-airlines.com/en/about/about-1-1.htm. Retrieved 2010-12-13. 
  5. ^ "China Airlines Once Again Passes Rigorous Safety Audit" (Press release). China Airlines. 2009-03-18. http://www.china-airlines.com/en/newsen/newsen000542.htm. Retrieved 2010-12-13. 
  6. ^ "CAL rumored to be preparing a name change". Taipei Times: p. 1. 2006-03-19. http://www.taipeitimes.com/News/front/archives/2006/03/19/2003298097. Retrieved 2010-07-26. 
  7. ^ Ho, Jessie (2007-02-03). "MOEA launches state-run name change campaign". Taipei Times: p. 1. http://www.taipeitimes.com/News/front/archives/2007/02/03/2003347466. Retrieved 2009-03-11. 
  8. ^ "UPDATE: China Airlines To Join SkyTeam; Alliance Aims To Grow". The Wall Street Journal. 2010-09-14. http://online.wsj.com/article/BT-CO-20100914-703676.html. Retrieved 15 September 2010. [dead link]
  9. ^ Moestafa, Berni (2010-06-29). "Hyundai Engineering, Spark, Rusal: Asia Ex-Japan Equity Preview". BusinessWeek. http://www.businessweek.com/news/2010-06-29/hyundai-engineering-spark-rusal-asia-ex-japan-equity-preview.html. Retrieved 2010-07-26. 
  10. ^ "SkyTeam Tightens Grip On Greater China Market". aviationweek.com. 2010-09-14. http://www.aviationweek.com/aw/generic/story_channel.jsp?channel=comm&id=news/awx/2010/09/14/awx_09_14_2010_p0-254360.xml&headline=SkyTeam%20Tightens%20Grip%20On%20Greater%20China%20Market. Retrieved 15 September 2010. 
  11. ^ Wang Shu-fen; Huang, Frances (2010-09-04). "China Airlines to join Sky Team Alliance". Focus Taiwan. http://focustaiwan.tw/ShowNews/WebNews_Detail.aspx?ID=201009040010&Type=aECO. Retrieved 2010-12-13. 
  12. ^ "CAL Wins Rose Parade Trophy and Presents The First Int'l Honor For The 100th Anniversary of R.O.C. Cheer for CAL, Cheer for Taiwan!". China Airlines. http://www.china-airlines.com/en/newsen/newsen000697.htm. Retrieved 2011-05-27. 
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External links


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